Service Campaigns

Post Date Campaign ID Name Affected Units
6/15/2020 20-378 Springdale 295BHWE Fed Tag Recall 2020 Springdale Travel Trailers
Model: 295BHWE
Serial Number Range: LG105132 - LG108523
5/27/2020 20-376 Hampton 371FKL Fed Tag Recall 2018-2020 Hampton, Model 371FKL
Serial Number Ranges:
2018 J5330002 - J5330041
2019 K5330053 - K5330169
2020 L5330029 - L5330110
5/12/2020 KSB-200305 KSB Furrion to Winegard Antenna The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSB’s are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not “do-it-yourselfers”.
Information is not presented as a repair guaranteed to be covered by warranty.
Keystone’s P & P (Policy & Procedures) must be followed for any requested warranty work.
Do not assume this repair is covered by warranty.
3/17/2020 20-372 HC Montana Heat Pump Control Campaign 2020 HC Montana Fifth Wheel
Serial Number Range: LA742315 - LA742519
3/11/2020 20-374 Coleman 17B Fed Tag Campaign 2020 Coleman 17B
Serial Number Range: L8937501 - L8937558
3/10/2020 20-373 Bullet 34RI Egress Window Recall 2020 Bullet Travel Trailers: Model 34RI
Serial Number Range: LD433231 - LD434352
3/10/2020 20-369 Coleman 17RD Tank Clearance Campaign 2020 Coleman Travel Trailers: 17RD
Serial Number Range: LH933588 - LH935459
3/4/2020 20-371 Bear Claw Spare Tire Carrier Recall 2020 Hideout Travel Trailers: 175LHS, 176LHS, 177LHS, 178LHS, 179LHS, 186LHS

2020 Springdale Travel Trailers: 1720TH, 1790FQ, 1800BH, 1860SS

2020 Zinger Travel Trailers: 18BH, 18DS, 18RD, 18RK, 211RD, 229BH, 249RK, 252BH, 270BH, 280BH, 280RB, 280RK, 290KB, 292RE, 298BH, 299RE, 320FB, 328SB, 330BH, 331BH, 333DB, 340BH, 340RE

Serial Number Ranges:
Hideout LW244386 - LW244797
Springdale LW106017 - LW106260
Zinger LS371411 - LS371858
2/21/2020 20-368 CrossRoads Wi-Fi Prep Recall 2020 Crossroads Cameo
Models: See attached.
Serial Number Range: L9310150 - L9310220
2020 Crossroads Cruiser
Models: See attached.
Serial Number Range: L6320220 - L9320346
2020 Crossroads Hampton
Models: See attached.
Serial Number Range: L5330082 - L5330184
2020 Crossroads Redwood
Models: See attached.
Serial Number Range: L9340088 - L9340125
2020 Crossroads Sunset
Models: See attached.
Serial Number Range: L5350858 - L5351441
2020 Crossroads Volante
Models: See attached.
Serial Number Range: L6360479 - L9360667
1/31/2020 20-370 Impact Slide Out Refrigerator Fan Campaign 2020 Impact Travel Trailers and Fifth Wheels
Models: 311, 332, 359
Serial Number Range: LF815265 – LF815471
1/29/2020 KSB-200117 KSB Cougar West Coast Solar Prep The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSB’s are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not “do-it-yourselfers”.
Information is not presented as a repair guaranteed to be covered by warranty.
Keystone’s P & P (Policy & Procedures) must be followed for any requested warranty work.
Do not assume this repair is covered by warranty.
Not every unit listed requires a repair.
2020 Cougar
Models Included: 22RBSWE, 29RLKWE, 31BHKWE
Serial Number Range: LC503030 - LC504734
1/7/2020 20-366 Springdale Baja Fed Tag Recall 2020 Springdale
Models: 1700FQ, 1750RD, 1760BH, 1790FQ, 1800BH - Units with Baja package
12/17/2019 19-365 Sunset Convenience Center Campaign 2020 Sunset Travel Trailers
Models: 186BH, 212RB, 222RB, 242BH, 253RB, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 331BH, 332QB
Serial Number Range:
L5350858 - L5351020
11/18/2019 19-364 Springdale 253FWRLLS14 Fed Tag Recall 2014 Springdale 253FWRLLS
Serial Numbers:
E3101778, E3101779, E3101780, E3101781, E3101782, E3101783, E3101784, E3101785, E3101786, E3101787
11/18/2019 KSB-191007 KSB Norco Gearbox Drip Tray Installation The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSB’s are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not “do-it-yourselfers”.
Information is not presented as a repair guaranteed to be covered by warranty.
Keystone’s P & P (Policy & Procedures) must be followed for any requested warranty work.
Do not assume this repair is covered by warranty.
Not every unit listed requires a repair.

Keystone, Dutchmen, and CrossRoads units with Norco slides produced in 1/1/2017 through 3/31/2018 and 8/1/2018 through 9/30/2018.
11/14/2019 19-362 Sunset Trail Range Installation Recall 2019 – 2020 Sunset Travel Trailers: Model 242BH
Serial Number Ranges:
2019 K5351103 - K5352279
2020 L5350005 - L5350948
11/14/2019 19-363 Atlas 3382BH Range Propane Line Recall 2020 Atlas Travel Trailers: Model 3382BH
Affected VINs: LM960313, LM960316, LM960317, LM960319, LM960322
10/22/2019 19-361 Cougar Solar Prep Wiring Recall 2020 Cougar
Models: 22RBS, 23MLS, 25RES, 26RBS, 26RKS, 27RES, 27SAB, 27SGS, 29BHS, 29FKD, 29RLD, 30RKD, 31MBS, 32RDB, 32RLI, 34TSB
Serial Number Range: LV50322 - LV503996
10/8/2019 19-360 Cougar 30RKD Egress Window Recall 2020 Cougar, Model 30RKD
Serial Number Range: LV503229 - LV503633
10/1/2019 19-358 MORryde Rotating Pin Box Recall 2020 Crossroads Cruiser Fifth Wheels
Models: 29SI, 27MK, 28RD, 24RL, 29RK
Serial Number Range: L6320022 - L6320115