Service Campaigns

      Post Date Campaign ID Name Affected Units
      1/5/2022 22-418 Cougar Metal VIN Tag Campaign 2022 Cougar Fifth Wheel /Travel Trailers.
      Models: 23MLS, 22MLS, 29BHS, 34TSB, 26RBS, 24RDS, 30BHS, 25RES, and 32RLI
      Serial Number Range:
      NV503615 - NV503789
      12/7/2021 21-415 Arcadia A/Cs Campaign 2021 – 2022 Arcadia Fifth Wheel /Travel Trailers
      Models: 3250RL, 3370BH, 3660RL, 370RL, 3940LT
      Serial Number Ranges:
      2021 ML550052 - ML550712
      2022 NL550000 - NL550026
      12/2/2021 21-416 Carbon Fed Tag Campaign 2022 Carbon: All Models
      Serial Number Range:
      2022 - NR805023 - NR805067
      11/16/2021 21-417 Arcadia 3600RL Fed Tag Recall 2022 Arcadia Fifth Wheels, Model 3660RL
      Serial Number Range:
      NL550074 - NL550401
      11/8/2021 21-414 Winn-Tec 6020 Propane Regulator Recall See attached.
      8/4/2021 21-413 Winn-Tec 6020 Propane Regulator Recall 2019-2020 Bullet, Models-attached
      Serial Number Ranges:
      2019 KX433341-KX435913
      2020 LX430091-LX434656

      2019-2020 Hideout, Models-attached
      Serial Number Ranges:
      2019 KN244976-KN249277
      2020 LN240026-LN246715

      2019-2020 Passport, Models-attached
      Serial Number Ranges:
      2019 KX412668-KX415258
      2020 LX410000-LX414879

      2019-2020 Sprinter, Models-attached
      Serial Number Ranges:
      2019 K1530649-K1532516
      2020 L1530000-L1532758
      7/15/2021 21-411 Cougar 368MBI Frame Brace Recall 2017-2021 Cougar, Model 368MBI
      Serial Number Ranges:
      2017 H2507991 - H2507991
      2018 J2500656 - J2513103
      2019 K2500281 - K2512038
      KR505946 - KR506005
      2020 L2500107 - L2508889
      2021 M2500058 - M2504615
      6/17/2021 21-409 High Country Montana IDC Recall 2021 High Country Montana
      Serial Number Range: MA740000 - MA743291
      5/25/2021 21-410 Passport Safety Chains Recall 2021 Passport, Models: 282QB, 2400RB, 2704RK
      Serial Number Ranges:
      MD411679 - MD414993
      MK410671 - MK414878
      4/28/2021 21-407 Bullet Egress Window Crank Recall 2020 – 2021 Bullet 34BIPR
      Serial Number Ranges:
      2020 LD434360 - LD435442
      2021 MD430666 - MD435638
      4/27/2021 21-405 Passport Spare Tire Placement Recall 2021 Passport Travel Trailers: 282QB
      Serial Number Range: MK414249 - MK414878
      4/21/2021 21-404 Aspen Trail Ramp Door Fasteners Recall 2020 - 2021 Aspen Trail Travel Trailers
      Models: 2760THS, 3250THS, 3251THS
      Serial Number Ranges:
      2020 L8921666 - L8923021
      2021 M8920182 - M8921725
      3/18/2021 21-403 Cougar OTG Inverter Wiring Recall 2021 Cougar Fifth Wheel and Travel Trailers
      Models: 29MBS, 30RLS, 315RLS, 316RLS, 32BHS, 353SRX, 364BHL, 368MBI
      Serial Number Range:
      2021 M2503940 - M2505314
      3/8/2021 21-402 Cougar 25RDSWE Grey Tank Vent Campaign 2021 Cougar Travel Trailers: 25RDSWE
      Serial Number Range: MC501209 - MC507762
      2/24/2021 KSB-210218 KSB Inspection Process Sidewall Cracks The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSB’s are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not “do-it-yourselfers”.
      Inspection information is not presented as a repair guaranteed to be covered by warranty.
      Keystone’s P & P (Policy & Procedures) must be followed for any requested warranty work.
      Do not assume this inspection is covered by warranty.
      Not every unit requires a repair.
      2/19/2021 KSB-210122 KSB Montana 3780/3781 Sidewall Crack Repair The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSB’s are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not “do-it-yourselfers”.
      Information is not presented as a repair guaranteed to be covered by warranty.
      Keystone’s P & P (Policy & Procedures) must be followed for any requested warranty work.
      Do not assume this repair is covered by warranty.
      Not every unit listed requires a repair.
      Please read through the instructions start to finish before attempting the repair.

      2020-2022 Alpine, Avalanche Fifth Wheels
      2020-2023 Montana, HC Montana, Fuzion Fifth Wheels
      2/12/2021 21-401 Zinger Thermostat Wiring Campaign 2020-2021 Zinger Travel Trailers: Models 18BH, 18BS, 18DS, 18RD, 18RK, 211RD, 219RB, 229BH, 252BH
      Serial Number Ranges:
      2020 LS372305 - LS372491
      2021 MS370020 - MS372346
      2/5/2021 21-398 Dometic Cooking Stove Recall 2019-2020 Impact, Models: 26V, 28V, 29V, 311, 317, 330, 332, 343, 351, 359, 367, 415, 3118, 3219
      Serial Number Ranges:
      2019 KF815255 - KF815520
      2020 LF815000 - LF815042
      2/3/2021 21-394 Redwood Dexter 8K Axles Recall 2021 Redwood, Models: 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, 4001LK, 4150RD
      Serial Number Range:
      M9340030 - M9340238
      1/29/2021 21-399 Voltage Fed Tag-110 PSI to 95 PSI Recall 2020-2021 Voltage, Models: 3001, 3351, 3521 3531, 3551, 3571, 3951, 3951, 4271
      Serial Number Ranges:
      2020 LZ990722 - LZ990865
      2021 MZ990014 - MZ990603